Shipping policy

Shipping Policy

Last updated: 10-17-2024

At Swamp's Store, we aim to provide excellent service and fast shipping to ensure a smooth shopping experience for all our customers.

Shipping Locations

We currently ship to United State and Canada.

Processing Time

• Orders are typically processed within 3 business days (excluding weekends and holidays).
• You will receive a notification when your order has been shipped, along with tracking information (if applicable).

Shipping Rates

• Free Shipping

Delivery Time

Estimated delivery times are as follows:

• Domestic Shipping: 5-10 business days. Please note that delivery times are estimates and may vary depending on external factors like customs, shipping delays, or local holidays.

Customs, Duties, and Taxes

Swamp's Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number to track your order. You can track the status of your shipment through Shop App.

Shipping Issues

If your package is delayed, lost, or arrives damaged, please contact us at swampwizard57@aol.com within 3 days of receiving the package, and we will do our best to assist you.

Contact Information

If you have any questions regarding shipping or need assistance with your order, please contact our support team at swampwizard57@aol.com.